Communicating During a Crisis

Public communication is a critical response function during a crisis, natural disaster, or other major emergency. Enhance your capabilities and improve your skills in communicating with the media and the public during a crisis.

Course Outline
•	Understanding crisis response plan issues
•	Phases of emergency management
•	Command and management
•	The crisis response plan
•	Preparedness and resource management
•	Crisis management procedures

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Communicating During a Crisis

Course Outline